Frequently Asked Questions
Our support team is here to help with any further inquiries or assistance you need. Reach out anytime for quick and friendly support.
What is a domain name, and why do I need one?
A domain name is your website’s address on the internet. It’s essential for establishing your online presence and brand identity.
How do I register a domain through your service?
Simply search for the desired domain name on our platform, and we’ll guide you through the quick and easy registration process.
Can I transfer my existing domain to your service?
Yes, we offer a seamless domain transfer process to help you move your domain to our platform with minimal downtime.
What are the benefits of having a business email?
A business email gives your communication a professional look, boosts credibility, and offers better security and reliability compared to free email services.
How do I set up my business email?
Once you sign up, you can easily create and manage email accounts through our user-friendly control panel.
What’s the difference between shared hosting and cloud hosting?
Shared hosting is cost-effective and suitable for small websites, while cloud hosting offers scalability, higher performance, and is ideal for businesses with growing traffic.
How secure is your web hosting service?
Our hosting solutions come with advanced security features, including regular updates, firewalls, and malware protection to ensure your site is safe.
What is SSL, and do I really need it?
SSL (Secure Sockets Layer) encrypts the connection between your website and its visitors, ensuring secure data transmission. It’s essential for protecting sensitive information and building trust.
How do I install an SSL certificate on my website?
We offer one-click SSL installation, making it simple and quick to secure your website with minimal technical knowledge.
What is CodeGuard, and how does it work?
CodeGuard provides automatic backups for your website. It allows you to restore previous versions in case of any data loss or errors.
How often are CodeGuard backups performed?
Backups are performed daily, and you can restore any version of your website from the past 90 days with a single click.
What does SiteLock protect my website from?
SiteLock scans for malware, fixes vulnerabilities, and prevents hackers from accessing or harming your site, keeping it safe and secure.
Can I customize my cloud server resources?
Yes, our cloud server solutions allow you to scale resources such as CPU, RAM, and storage based on your business needs.
How reliable is your cloud server hosting?
Our cloud hosting guarantees 99.9% uptime, with redundant infrastructure ensuring your website or application stays online, even during high-traffic periods.